Welcome to Customer Support Services! Help Center home page
Community Submit a request
Sign in
  1. Welcome to Customer Support Services!
  2. Descartes Dock Appointments Scheduling (DAS) and Bestrane MobileDOCK Classic
  3. MobileDOCK Classic FAQ

MobileDOCK Classic FAQ

Follow New articles New articles and comments

Frequently Asked Questions

  • I regularly have the same booking/s every day or week... How can I repeat the same booking/s?
  • Selecting a destination location to make a booking... I do I know which destination I am booking for?
  • I make deliveries to multiple destinations... How can I add credentials for all of these?
  • Can I print an appointment with a barcode?
  • What is an Approval Number?
  • My appointment request was not approved... Why?
  • What do the different appointment colours mean?
  • My Dock Appointments password needs to be changed... How do I do this?
  • How do I make a new booking?
  • I cannot see any bookings... How do I find them?
  • I have not received my registration email for MobileDOCK... How do I resend it?
  • I have forgotten my MobileDOCK password... How do I reset the password?
  • How do I add company credentials?
  • How do I register?
Welcome to Customer Support Services!
Powered by Zendesk