If you have lost or forgotten the password for your password for your MobileDOCK account, then you are able to reset the password. Watch this video, or follow the instructions below.
- Go to https://bookings.mobiledock.com login page
- Click on the Forgot Password link at the bottom of the login form
- Enter the password you used to register for your MobileDOCK account
- Tap the reCAPTCHA to verify I'm not a robot
- Tap the Send Reset Email button
- If your email matches the email address for a registered MobileDOCK account, and the account is confirmed, then an email will be sent to that email address.
- You will see the message "Password reset email sent. Please check your email"
- If your email address does not match the email address for a registered MobilDOCK account, or the email address matches but is not confirmed, then you will be given the message "User email is not valid or confirmed". Please enter a valid email address.
- Please check your email Inbox for an email from MobileDOCK. It will contain a link to reset your password
- Click on this link
- You will be taken to a MobileDOCK page to enter a new password
- Enter the new password and confirmation password, and tap Reset Password
- Your password will be updated
- Tap on the Proceed to Login button to login with your new password
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